The following general policies apply to SMR fees for consultant services:

• From initial inquiry through the execution of a written agreement there are no fees for SMR services unless the client requires travel to campus for exploratory meetings.
• Generally, consulting fees range from $175 to $250 per work hour, with the higher hourly rates applicable to more complex projects, crisis management or projects with short deadlines.  
• For days spent at the client’s institution or organization, a maximum fixed daily rate of $1,500 applies, no matter how many hours are spent on that day.  Exception:  initial visit to campus to determine scope of work and terms of agreement when only travel expenses may apply. 
• No fees are charged for hours spent traveling except for international travel.
• Discount rates may apply for small independent non-profits. 
• A limited number of pro bono engagements are donated by Associates each year. 
• Flat fees are available for some services, extended payment options and retainer agreements may be appropriate for projects completed over an extended period of time.  
• Expenses for additional non-SMR consultants or non-SMR trainers not included in the work agreement require written approval of the client.
• The client’s budget parameters are always discussed in a forthright manner.  Weekly or monthly reports of work hours completed are provided according to the terms specified in the work agreement. 
• Out-of-pocket expenses are the responsibility of the client and include:
  • actual cost of coach travel, hotel and meals for on-campus visits with all visits requiring the approval of the client
  • mailing and overnight shipping costs
  • reproduction of agreed upon materials
  • telephone charges for conference calls, roaming or other fees not included in normal cell phone calling minutes
• Receipts are submitted and client is invoiced for all expenses with terms for out-of-pocket expenses detailed in the consulting agreement.